Air Quality Control Parts Manager

ProEnergy's Professional Services Group provides technical specialists and project management personnel to our power generation, ethanol, refinery and oil and gas industry clients. Our vast network of trained personnel has worked for some of the industry's finest companies around the world.

 

Our focus is on personnel for contract, temp-to-hire and direct-hire basis, and we are aggressively seeking versatile, focused, and motivated individuals to join our team.

 

Job Details:

 

Creates and implements “Go To Market” strategy focused on growth of Spare Parts sales throughout North America.  Supervises Department in maintaining inventory, purchasing and sale of parts for the air pollution control industry.  Must be dependable, and able to work independently and with tact and discretion.

 

Requirements:

 

·         Creates and implements “Go To Market” strategy focused on growth of Spare Parts sales.

·         Responsible for the success and continuous improvement of the North American Spare Parts and upgrades activities.

·         Provides support to the Construction Services Group; completes documentation including supporting subcontract information and final customer billing.

·         Provides direction, executes policies and strategic plans to achieve maximum sales volume.

·         Directs in-house Parts workforce, Field Service Engineers, coordinates with regional sales manager, and manufacturers’ representatives.

·         Identifies new sales opportunities with existing and new customers.

·         Make site visits to customers such as power, pulp paper, iron steel, rock products, petrochemical and waste industries.

·         Develops and executes strategic marketing campaign for aftermarket business.

·         Provides training for both inside Customer Service Representatives and outside Sales Reps Regional Sales Managers.

·         Conducts sales of Electrostatic Precipitator parts, equipment, and supplies in person, over the phone, and over the internet.

·         Provides technical support to customers.

·         Answers customer calls and identifies parts.

·         Actively makes customers aware of product promotions.

·         Responds to customer's inquiries, questions, or complaints regarding products or services.

·         Responsible for warranty administration on all parts.

·         Possesses knowledge of the product line to be able to demonstrate and discuss with customers.

·         Informs customers of standard procedures or resolution of problem.

·         Follows up, either verbally or in writing, to ensure customer satisfaction.

·         Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies.

·         Implement organizational changes to ensure attainment of business plan for growth and profit, including recruiting and hiring of technical and sales staff Streamlines the paperwork, order entry, order fulfillment process Travel throughout North America (approximately 25%).

·         Other duties as assigned, which include but are not limited to Building Maintenance and Security.

 

Client Requirements:

 

·         Bachelor’s degree in Mechanical or Electrical Engineering required. 3-5 years in management of customer service or inside sales of technical product/systems. 

·         Ability to read parts breakdown information or related mechanical experience.

·         Ability to read and understand mechanical drawings (blueprints)

·         Ability to understand machine systems. 

·         Extensive use of Microsoft Word, Excel, PowerPoint, and Lotus Notes

 

Location:

 

This job is located in the Northeast USA.