Cash Equity Production Support (FIX / Fidessa)
Cash Equity Support Analyst / Equity Production Support / FIX Connectivity Support
Cash Equity Production Support (Fidessa / Equity Derivates) required to support the uses of the Investment Banking Division on corporate applications, based in London; one of the leading financial market places in Europe.
This is a contract role for a Support Analyst in a very dynamic environment to support the unser on the cash equity business. Your user base will be across equities and equities derivatives, mostly in London, Paris and other European offices.
RESPONSIBILITIES
Among the ongoing support of the trading cycle, your main responsibilities will be to:
*Deliver to end users an efficient service, answering queries in a timely manner
*Run in depth analysis of issue to take active role on investigation process
*Ensure the continuity of the business by a strong relationship with the local helpdesk-support team, the infrastructure teams and the other PRD teams in London, Paris and your peers around the world.
*Guarantee a high level of service quality by industrialising the different processes and participating to the local and global projects and by communicating about it,
*Make available the knowledge of the local activity by promoting and updating specific documentation.
*Take part to transversal initiatives across ITEC/PRD/EMA and ITEC/PRD
*Identify improvement axis and lead/propose transformation of existing processes both for the business or our production services activities.
Your good analytical skills and ability to summarize key messages, your good communication skills, your adaptability and self control will enable you to succeed in your support mission!
It is also very important to have a client-driven approach Service oriented as well as an ability to make decisions, with the assistance of your local senior management.
PAST EXPERIENCE
*Experience involving front office / client contact will be considered
*Experience of functional/technical support in an investment banking environment, ideally on Cash Equity side for at least 5 years
*Good knowledge on Equity derivatives trading (previous experience required)
*Exposure to Fidessa IT environment
*An understanding of Unix Linux, Windows, SQL (Sybase/Oracle)
*Knowledge of Java, Scripting, is a plus.
*Previous experience around FIX Connectivity
Cash Equity Production Support (Fidessa / Equity Derivatives)
If you are interested in this position, please contact Charlotte Allen on charlotte.allen@sgcib.com.
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