Customer Service Agent Job in Decorah 52101, Iowa Us
Customer Service At Home Agents.
Our client needs excellent customer service agents. If you have the personality to be a detail oriented individual who can learn quickly and cares about assisting customers via the phone with their questions, apply today!!
Benefits
Primary Responsibilities
· Take inbound calls from customers
· Resolve problems regarding billing inquiries
Requirements
· Have set working hours-predictable work schedule of 40 hours per week
· Work schedule includes some evenings and every other weekend
· A distraction free, secure work area within the home
· PC, telephone landline, and high speed internet service within the home
Preferred Qualifications
· Contact Center experience is a plus, but career dedication is a must!!
· Must be a good communicator
· Enjoy working with customers and have prior service, retail, or related experience
General Qualifications
· 18 years of age or older
· Legally authorized to work in the United States
· High School Diploma or Equivalent
· Qualified candidates must pass a drug test, and criminal background screening.
· Candidates must be within area codes of 618 or 573