Fluent German or Swedish Customer Service Professionals Job in Stoke-On-Trent ST4 2AA, Midlands UK
This is a fantastic opportunity to work for an international sporting company. It is ideal for anyone who wants to put an excellent Global brand on their CV and profile. The client is looking for a talented individual who is capable of managing customer service in utilizing the German or Swedish language.
The job will be office based handling enquiries, via email, telephone and via a web chat service which is similar to messenger.
Duties include:
* Receive inbound phone calls, emails and web chats enquiries
* Handle customer enquiries with professionalism, following up any follow issues to ensure same day resolution
* Liaise between customers, suppliers, the client and the team to achieve excellent communication
* Identify and escalate any customer complaints/issues in a timely and efficient manner
* Handle written correspondence, e-mail/white paper, in a timely and efficient manner
It is working four or five days a week with the occasional weekend work to cover the sporting events. This is a perfect opportunity for sports enthusiastic to join this company. This company can provide ongoing training and investments to all employees. The location is based in West Midlands.
The salary is around £18,000 per annum.
If you think you have what it takes then this position is for you. Do not miss this fabulous opportunity and start applying now.