Mid-Market Sales Rep Job in Florence 29506, South Carolina Us

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PRIMARY DUTIES RESPONSIBILITIES

§  Build loyal customer relationships via telephone with moderate revenue history to assigned territory. Rep is responsible for building territory through heavy account management.

§  Able to function in a high transactional sales volume environment with heavy focus on fostering, developing and nurturing relationships with customers.

§  Ability to demonstrate the value proposition of all of the Monster products. Use this knowledge, combined with the customer’s needs to up sell and cross sell into accounts.

§  Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals

§  Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts.

§  Maintains the established standards for the minimum number of contacts and talk time per day

§  Maintain a database of customers through documentation of activity

§  Ability to quickly develop rapport and trust with prospects

§  Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone

§  Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis.

§  Delivers value proposition, handle objections, record statistics on each outbound call

§  Present key selling points/features and benefits while focusing on customer needs and expectations

§  Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is retention of clients.

§  Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy

§  Manage and maintain a detailed pipeline that is 2x assigned quota to achieve assigned monthly quota

§  Forecast accurately within 5% of actual monthly results.

§  Will conduct online product demonstrations as needed.

§  Maintains and fosters continual internal relationships the customer service department to ensure customers are receiving the attention and service they require.

§  Collaborates with other Monster segment channels on opportunities when appropriate.

 

Job Requirements:

KNOWLEDGE, SKILLS, EXPERIENCE EDUCATION REQUIRED

§  At least 2 – 5 years previous sales account management experience with a proven solid track record. Experience should be in a high outbound transactional, customer service call center or sales environment.

§  Proficiency with Excel

§  Bachelor’s degree preferred but not required. High School degree required.

§  Work experience should be in environments that fostered strong customer loyalty programs.

§  Demonstrated ability to up sell and increase account spend over time.

§  Familiar with working in an incentive/goal driven environment.

§  Strong customer service focus with a passion to exceed customer requirements.

§  Ability to collaborate across sales channels.

§  Excel proficiency

§  High energy, drive, and sense of responsibility

§  Internet Savvy

§  Can demonstrate proven creative lead generation methods

§  Strong organizational, communication, and time management skills