Mid-Market Sales Rep Job in Florence 29506, South Carolina Us
PRIMARY DUTIES RESPONSIBILITIES
§ Build loyal customer relationships via telephone with moderate revenue history to assigned territory. Rep is responsible for building territory through heavy account management.
§ Able to function in a high transactional sales volume environment with heavy focus on fostering, developing and nurturing relationships with customers.
§ Ability to demonstrate the value proposition of all of the Monster products. Use this knowledge, combined with the customer’s needs to up sell and cross sell into accounts.
§ Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals
§ Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts.
§ Maintains the established standards for the minimum number of contacts and talk time per day
§ Maintain a database of customers through documentation of activity
§ Ability to quickly develop rapport and trust with prospects
§ Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone
§ Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis.
§ Delivers value proposition, handle objections, record statistics on each outbound call
§ Present key selling points/features and benefits while focusing on customer needs and expectations
§ Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is retention of clients.
§ Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy
§ Manage and maintain a detailed pipeline that is 2x assigned quota to achieve assigned monthly quota
§ Forecast accurately within 5% of actual monthly results.
§ Will conduct online product demonstrations as needed.
§ Maintains and fosters continual internal relationships the customer service department to ensure customers are receiving the attention and service they require.
§ Collaborates with other Monster segment channels on opportunities when appropriate.
Job Requirements:
KNOWLEDGE, SKILLS, EXPERIENCE EDUCATION REQUIRED
§ At least 2 – 5 years previous sales account management experience with a proven solid track record. Experience should be in a high outbound transactional, customer service call center or sales environment.
§ Proficiency with Excel
§ Bachelor’s degree preferred but not required. High School degree required.
§ Work experience should be in environments that fostered strong customer loyalty programs.
§ Demonstrated ability to up sell and increase account spend over time.
§ Familiar with working in an incentive/goal driven environment.
§ Strong customer service focus with a passion to exceed customer requirements.
§ Ability to collaborate across sales channels.
§ Excel proficiency
§ High energy, drive, and sense of responsibility
§ Internet Savvy
§ Can demonstrate proven creative lead generation methods
§ Strong organizational, communication, and time management skills