Mortgage Processor Job in Richmond 23228, Virginia US
Immediate long term project for 20 Mortgage Processers!!
Responsibilities include:
· Will be working a large portfolio of loan in default status
· Processing routine transaction
· Documenting loan history
· Responding to customer or other 3rd party inquiries
· Researching and/or preparing documentation
· Analyzing requests in accordance with established guidelines to determine appropriate courses of action
Working hours: 3:30 PM to Midnight Monday-Friday
Requirements:
· Demonstrate past success as a loss mitigation negotiator or late state collector as part of a team to
ensure loans are serviced in a timely manner.
· Support the Customer Relationship Manager model that is the end-to-end Single Point of Contact relationship between the customer and the associate.
· Have a thorough understanding of the business unit’s operations processes and the implications on other groups that function within the operations.
· Retrieve notice of singed modification documents, ensure quality control review of documents and new loan terms, and submit modification update requests.
· Ensure quality service and effective, efficient operational support for the assigned area’s internal business partners and/or external customers/clients.
· Demonstrate a good working knowledge of the processes and procedures with the ability to identify and implement process improvement opportunities.
Qualified Candidates will have:
· A minimum of 3 years’ experience in the Mortgage Industry and at least 1 year of Default Servicing
experience
· Must have the ability to independently review foreclosure files
If interested please email me immediately at kaitlynmceldowney@mergisgroup.com !