Mortgage Processor Job in Richmond 23228, Virginia US

Immediate long term project for 20 Mortgage Processers!!

 Responsibilities include:

 ·         Will be working a large portfolio of loan in default status

·         Processing routine transaction

·         Documenting loan history

·         Responding to customer or other 3rd party inquiries

·         Researching and/or preparing documentation

·         Analyzing requests in accordance with established guidelines to determine appropriate courses of action

 

Working hours: 3:30 PM to Midnight Monday-Friday

 Requirements:

 ·         Demonstrate past success as a loss mitigation negotiator or late state collector as part of a team to
         ensure loans are serviced in a timely manner.

·         Support the Customer Relationship Manager model that is the end-to-end Single Point of Contact relationship between the customer and the associate.

·         Have a thorough understanding of the business unit’s operations processes and the implications on other groups that function within the operations.

·         Retrieve notice of singed modification documents, ensure quality control review of documents and new loan terms, and submit modification update requests.

·         Ensure quality service and effective, efficient operational support for the assigned area’s internal business partners and/or external customers/clients.

·         Demonstrate a good working knowledge of the processes and procedures with the ability to identify and implement process improvement opportunities.

 

Qualified Candidates will have:

 ·         A minimum of 3 years’ experience in the Mortgage Industry and at least 1 year of Default Servicing
         experience

·         Must have the ability to independently review foreclosure files

 If interested please email me immediately at kaitlynmceldowney@mergisgroup.com !