Office Manager Job in Rochester 55904, Minnesota US
Organization/Business Overview:
Thatcher Pools Spas is a small family owned business that installs and services hot tubs, above ground and in ground pools, and commercial clients. We have been in business for 45 years.
Position summary:
This full time position consisting of 32-40 hours per week provides administrative support to the owners and oversees the daily operations of the business, including, but not limited to: answering the phones, helping customers, handling email, ordering supplies, utilizing computer systems and programs in support of pool industry operations, customer service in person and over the phone; set appointments; and other administrative tasks as assigned.
Organization/Business Overview:
Thatcher Pools Spas is a small family owned business that installs and services hot tubs, above ground and in ground pools, and commercial clients. We have been in business for 45 years.
Position summary:
This full time position consisting of 32-40 hours per week provides administrative support to the owners and oversees the daily operations of the business, including, but not limited to: answering the phones, helping customers, handling email, ordering supplies, utilizing computer systems and programs in support of pool industry operations, customer service in person and over the phone; set appointments;, and other administrative tasks as assigned.
Position Roles/Responsibilities/Accountabilities
• Handle incoming telephone calls and responds to requests for information
• Perform routine administrative duties such as maintaining office supplies and processing mail
• Prepare or coordinate quotes, reports, and special projects including but not limited to advertising and marketing
• Update the contact management system with customer contact and preference information
• Assist the owners in the sales preparation and follow up for potential clients
Handle sales of hot tubs, pools, and chemicals
• Handle Accounts Receivable and Customer service
• Manage part and full time retail employees
• Participate in the business planning process
For more information, please contact us at 1-800-795-1250
or e-mail us at ben@thatcherpools.com