Supply Chain Operation Controller Job in London, London Uk

UK Supply Chain Operations Controller

Job Description

Reports to Supply Chain Manager

Purpose of the job

To primarily act as the link between Operations, Retailer services, Sales and Credit control to facilitate the UK inbound stock sell through.
To provide administrative support in managing the ordering, physical movement and visibility of freight from the point of origin, through cargo ready to ship and delivery to the UK channel.
Lead the communication of stock visibility, availability and flow to the Retailer Services team and credit control.
To supply the factory with purchase orders and maintain those purchase orders throughout the life cycle of production, transit and receipt into UK stock.
To providing the link between the factories, relevant freight forwarders and Operations department, ensuring issues are raised, resolved and feedback/action can flow quickly and effectively.

To assist the Supply Chain Manager in assessing the performance of the factories via a framework of operational KPI’s and regular performance reviews.
To generate, collate and issue freight and factory plan visibility reports on a daily, weekly, monthly and ad hoc basis
To support the sales and operations departments ensuring agreed operational processes are adhered to by the factories
To play a pivotal role in supporting the UK stock allocation process
To act as front line contact with the UK 3PL distribution centres, managing their daily activities and priorities and daily targets are met

What are you accountable for achieving?

To chair the daily meeting between Retail Services, Merchandising, Operations and Credit Control; agreeing and implementing the most effective use of inventory to allow processing of sales orders into dispatched and invoiced orders
Effective communication to all departments of all Purchase Order production progress and likely delays
Assessing and communicating the effect of production and clearance delays on pre-booked sales orders and agreeing a method to maximise the sales plan
Ensuring that lead-time agreements are met and bettered wherever possible
Providing administrative support in implementing the KPI’s set on the factory by the Supply Chain Manager and ensuring any penalties are recording and reimbursed to Finance.
Lowest possible freight cost per unit through efficient PO management and load disciplines at origin
Providing support and absence cover for the Supply Chain Manager

What technical knowledge do you need?

System and administration skills developed on modern ERP systems ie Navision, SAP etc
A good understanding of general merchandise ordering processes and factory operations
A working understanding of warehouse receiving operations and pick to dispatch processes
A sound knowledge of freight / logistics movements and terms of purchase
An experience based knowledge of the direct procurement supply chain
A basic understanding of transit modularity particularly loose boxed and palletized freight.

What business skills do you need?

Excellent skills on Microsoft applications, particularly Excel
Experience working on modern ERP systems ie MS Navision, SAP, JDE, etc
Strong numerical, analytical and interpretive skills
A proactive, “can do” attitude
A willingness to push yourself beyond your comfort zone and develop working knowledge and skills in new areas

Strong interpersonal, negotiating and communication skills
Ability to initiate and build strong working relationships with other team members, factories, service providers and customers
A practical, logical, systematic and well organised approach
Creative problem-solving and analytical skills
Strong leadership skills

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