VP, Business Analyst, Strategic Billing
About Barclays
Barclays moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people.
We provide large corporate, government and institutional clients with a full spectrum of solutions to their strategic advisory, financing and risk management needs. Our clients also benefit from access to the breadth of expertise across Barclays. We're one of the largest financial services providers in the world, and are also engaged in retail banking, credit cards, corporate banking, and wealth and investment management.
For further information about Barclays, please visit our website http://www.barclays.com/
Overall Job Purpose
Accountable for the definition and delivery assurance of a value add and insightful Strategic Billing service at Programme level, in line with the SCM Change Framework
Key Accountabilities approximate time split
Programme Start up Closure
- Support the Programme in initiation activities, structuring the Programme in line with the Change Framework setting it up for success from day 1.
- Support the Programme in closure activities, including facilitating a Post Implementation Review and sharing lessons learnt.
Programme Governance
- Establish and manage the Programme governance calendar ensuring its fit with the wider Sub-Portfolio reporting calendar and information flow
- Establish Programme configuration management, including establishing a SharePoint site, version control and initial Communication Plan
- Support the Programme in ensuring compliance to the Change Framework standards, resource reporting and management requirements
Programme Delivery
- Support the Programme in identifying and managing risks, issues, assumptions and dependencies, escalating to Sub-Portfolio level where required
- Support Programme level planning, facilitating Programme planning workshops and taking input from the lower level Workstream and Project level milestones
- Facilitate and chair on a weekly basis a review and challenge of the Workstream RAIDs and change logs, to ensure items are identified, tracked and managed and the quality of information is robust
- Oversee Programme resource forecast, ensuring Workstreams are projecting their resource demands and hotspots are being escalated at Sub-Portfolio level
- Work with the Finance Business Partner and Programme Leads to manage Programme financials, ensuring good financial management discipline is being applied in line with the Change Framework
- Ensure the Programme follows good change control procedures against time, scope, cost and benefits in line with the Change Framework
- Support the Programme in establishing a mechanism for tracking and managing agreed Programme benefits, in line with the Change Framework
- Provide feedback to Programme Leadership team on threats and challenges, along with proposed solutions
Programme Reporting
- Produce regular programme level reporting including status reports against financials, key milestones, dependencies, risks and issues, challenging inputs from the Programme workstreams where necessary e.g. progress against baselined plan and reported RAGs
- Facilitate Programme meetings including agenda, supporting information, minutes and actions
- Co-ordinate and facilitate ad-hoc reporting requirements as directed by the Programme Director or Sub-Portfolio PDO Lead
Assurance
- Govern the Programme through formal Gate reviews including tracking and collation of key deliverables, audit trail of sign off, approval of waivers and library storage
- Work with the Head of Standards and Assurance to undertake formal deep dive assurance reviews on the Programme
- Where audit are engaged on the programme, work with audit collaboratively to provide information and resolve any issues identified
Continuous improvement
- Contribute to the continuous improvement of the Change Framework, identifying hotspots or opportunities and working with the wider team to resolve
- Ensure lessons learnt are captured by delivery teams and consequently shared at Sub-Portfolio and overall Portfolio level to improve Programme maturity
Person Specification
Essential Knowledge Skills
- Proven track record in working with direct and virtual project teams to drive transparency on Change Projects and Programmes through production of simple management reporting within a Financial Services industry
- Implicit understanding of how to handle sensitive information
- Strong communication skills and ability to bring across complex messages clearly and succinctly
- High degree of organisational awareness
- Senior stakeholder management experience
- Proficient user of MS Project, MS PowerPoint and MS Excel
- Strong Change Leadership
- Ability to work both independently and as part of a team to drive initiatives forward
- Excellent attention to detail
Additional Skills
- Educated to Degree level or can demonstrate equivalent experience
- Formal external qualification/accreditation in Programme/Project Management discipline (e.g. MSP, Prince2)
- Formal PMO accreditation in PPSO, P3O or MOP
- Knowledge of SharePoint and Visio
- Experience in working with Programme/Project Management Tools
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