25 Hr. Cust Sales & Svc Rep
25 Hr. Cust Sales Svc Rep - Chehalis
Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions. Basic Qualifications: 1+ year customer service experience. Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays. Preferred Skills: Previous experience in retail sales or the financial industry, Previous experience meeting customer satisfaction goals, Previous experience meeting sales goals, Bilingual English / Spanish speakers are encouraged to apply