2nd Line Desktop Job in London, London Uk

 

2nd Line Desktop

 

Growing and dynamic Estate Agents based in Central London, delivering premium IT support across 14 sites.

 

Required Skills required for Desktop Support / Analyst:

·         Windows XP/7

·         PCs, Laptops (MACs desirable)

·         Citrix XenApp 6

·         Exchange 2003/2010

·         MS Office 2007/2010

·         Blackberry Enterprise Server

 

Monday to Friday 9am – 6pm.  Every other Saturday 9:30am – 1:30pm. (when working Saturday, hours on Thursday will be 9am – 1pm)

 

 

Roles and Responsibilities

·         Answering IT main line, being the first POC for IT issues and logging calls in Helpdesk system

·         Supporting users both on-site and over the telephone

·         Liasing with HR to initiate new starters and leavers processes

·         Building and installing new PCs, configuring landlines and setting up PDAs

·         Remotely checking and updating LCD screens in office windows

·         Checking and updating lists on systems, phones and photocopiers

·         Check the SPAM mailboxes for genuine email.

 

 

Desktop Support / Analyst / London

£25,000