$42-48k P/Y-Inside Sales/Account Management Job in Cypress 90630, California US
Job Description:
North Orange County, CA: We are starting to see a HIGH demand for Inside Sales Representative, and Account Managers. We are seeing the need come from a variety of industries. Some responsibilities will include working with outside sales and other members to grow and maintain existing customers. Job duties: Generate new and repeat sales by providing product information in a timely manner. Determine customer requirements and expectations in order to recommend specific products and solutions.
Recommend alternate products based on cost, availability or specifications.
Accurately process customer transactions such as orders, quotes or returns. Provide accurate information regarding availability of in-stock items. Obtain accurate information from vendors relating to shipment dates and expected date of delivery. Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability. Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items. Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint. Fill requests for catalogs, information or samples. Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals. Setup and maintain customer files. Identify trends in customer satisfaction or dissatisfaction. Manage time effectively, meet personal goals and work effectively with other members. Assist in scheduled physical inventory counts. Maintain proficiency in using MS Office Suite, data entry, and other common office equipment and software. Present a professional image at all times to customers and vendors. Clients require 3-5 years recent experience. If you meet the above listed requirements, please respond to this ad for immediate consideration. We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11id=651504
Job Experience:
inside, sales, account, manager