Access Control Analyst – Intern recruitment
JOB DESCRIPTION
DEPARTMENT: Access Control
JOB TITLE: Access Control Analyst
CORPORATE TITLE: Analyst
TASKS AND RESPONSIBILITIES:
Tasks:
Responsible for processing system access requests on Newedge systems and applications for business and IT personnel using a variety of provisioning methods and software packages.
Responsibilities:
• Follow clearly defined processes and procedures to process application access requests including but not limited to add, change and delete functions insuring proper authorization for each and every request.
• Ability to implement and maintain an access control methodology and best practice.
• Document and implement operation processes and best practice procedures.
• Maintain up-to-date knowledge of the Access Control processes.
• Provide reconciliation of User ID assignment and rights and required business owner authorization of such.
SKILLS AND EXPERIENCE NEEDED:
Skills:
• Effective in communicating and interacting at all levels of user community with the ability to function independently or in team-oriented environments.
• Flexible and able to multi-task and deadline driven.
• Excellent organization and follow up skills.
• Free to travel internationally.
• Proficiency in Microsoft Office Suite
Experience:
• Previous Helpdesk (telephone support) experience.
• Previous Customer Service experience
• Experience of using call logging software.
• Experience with using and troubleshooting Lotus Notes within a network environment (permissions, calendar sharing, delegation)
• Experience of working in a global team
• Experience of Altiris
• Experience of owning and managing an on-boarding process
• Working in a pressured environment and delivering your goals
REQUIRED REGISTRATIONS:
N/A
POSITION WITHIN HIERARCHY:
Reports to London Service Desk Team Leader