Account Manager – HVAC Service Job in Colorado Springs 80901, Colorado Us
Driven by a 100-year-old tradition of technological innovation, Ingersoll Rand is a global, world-class company which has undergone a major transformation in the last decade. Our people, products, systems and services remain in the forefront of their respective markets and industries in order to enable our customers and employees to create a positive impact in their world. Today's Ingersoll Rand enables customers to create progress – particularly in the areas of safety, comfort and efficiency.
Our people and our family of brands-including Club Car®, Ingersoll Rand®, Schlage®, Thermo King® and Trane®-work together to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and increase industrial productivity and efficiency. We are a $13 billion global business with over 50,000 employees committed to sustainable business practices within our company and for our customers.
Account Manager – HVAC Service
Ingersoll Rand, a company whose people and businesses around the world create progress for our customers in the global climate control, air conditioning and heating, industrial and security markets. These markets continue to expand as they address growing needs in developed and developing economies alike. Our products, systems and solutions increase the efficiency and productivity of industrial, commercial operations, homes, and improve the security, safety, health and comfort of people around the world. We have opportunities for career growth through our diverse businesses, which manufacture many well-recognized brands including Club Car, Hussmann, Ingersoll Rand, Schlage, Thermo King and Trane. In every line of business - Ingersoll Rand enables companies and their customers to inspire progress. For more information about Ingersoll Rand visit www.ingersollrand.com .
The Air Conditioning Systems and Services business of Ingersoll Rand provides heating, ventilation and air conditioning systems that enhance the quality and comfort of the air in homes and buildings around the world. Its offerings, under the Trane and American Standard Heating Air Conditioning brands, include energy efficient systems, service and parts support and advanced building controls.
Responsible for developing long-term customer relationships and maximizing account penetration and customer retention with building owner accounts.
•Provides knowledge and consultation in the form of developing HVAC system related solutions for the customer’s problems, including financial and performance-based considerations.
•Utilizes Account management process to identify key customers and to develop specific action plans to grow identified accounts.
•Consistently ascertains customer needs and current market opportunities. Assembles and coordinates acquisition team as needed for customers and projects.
•Converts leads into opportunities by assigning the appropriate sales process, identifying the required sales team members, making assignments, and communicating the next steps in the process.
•Develops multiple relationships with buying influences in the customer’s organization, including facility manager, project managers, project engineers, and purchasing.
•Develops and executes an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
Tactical Account Management
•Provides quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price services.
•Contacts responsible parties for purposes of securing renewal of service contracts.
•Collects project data and compares to the office’s capabilities.
•Gathers or validates preliminary information and performs facility walk¬through to determine level of opportunity.
•Estimates project by analyzing and integrating equipment, controls, subcontractors, and services for each project using Trane business systems.
•Prepares and finalizes preliminary/final proposal. Enters customer/project information into business systems.
•Validates the preliminary proposal with customer.
•Presents/reviews proposal and/or contract with all buying influences negotiating scope of agreement/project.
Prepares transition documents and communicates project readiness for assignment to operations team.
•Assists customers in answering technical questions on HVAC systems, Trane Products, and relevant industry issues.
Associate's degree in engineering, engineering technology or business management or equivalent and three to five years experience in HVAC service sales. Working knowledge of HVAC systems, service agreements, and Microsoft Office products.
If you share our passion for inspiring progress, for bringing about bold shifts in how people, economies and societies operate, then you belong with Ingersoll Rand.
Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.
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