Account Manager Job in New York City 10010, New York Us
The Account Manager is responsible for the day-to-day relationship between the agency and clients, as well as creating project plans and guiding projects through development and creative. The Account Manager will generally look after client needs through direct contact, liaison, and the marshalling of agency resources. He or she must be knowledgeable in both the client’s business and the agency business. An effective problem-solver on a day-to-day basis, the Account Manager must be
Job Description
The Sr. Account Manager is responsible for the day-to-day relationship between the agency and clients, as well as creating project plans and guiding projects through development and creative. The Account Manager will generally look after client needs through direct contact, liaison, and the marshalling of agency resources. He or she must be knowledgeable in both the client’s business and the agency business. An effective problem-solver on a day-to-day basis, the Account Manager must be adept at anticipating problems and recognizing opportunities. As a member of a small but quickly growing agency, the account/project manager must be ready to immerse him or herself in a highly accountable, highly visible role. The Account Manager will report to an Account Director.
Duties and Responsibilities
• Acts as the daily client contact for assigned projects, developing relationships with clients and working closely with them to learn their business and communication needs
• Works closely with all agency department staff to develop and implement strategic project plans
• Has a thorough understanding of the planning, creative and production processes
• Proactively gathers the necessary information to plan and implement each client project
• Provides timely issuance of all documentation: proposals, project initiations, creative briefs, estimates, timelines, meeting summaries, and status and budget reports
• Manages time and financial resources to ensure client projects are on time and on budget.
• Manages project schedules
• Produces client budgets and estimate updates
• Ensures project deliverables are delivered on time and on budget
• Manages internal and external resources
• Manages client project internal and external communication and documentation
• Works in a proactive manner to provide client campaigns with the greatest amount of added value through communications
• Gathers and assembles background information and analyses as needed in development of briefs, etc.
• Receives client briefings
• Analyzes client input, together with background knowledge, research, field feedback, etc., to produce full communications plans
• Keeps apprised of all relevant client, industry and market developments
• Coordinates and authorizes quotations for client approval.
• Coordinates project timing and budgets with all relevant agency personnel.
• Writes Client Contact Reports; reviews important developments with Account Director
• Continuously works to upgrade knowledge and skills through available reading, courses and seminars
• Maintain a highly responsive service orientation in all transactions
Requirements:
- Minimum 2-5 years experience in a project or account management role. Agency experience a plus.
- Must be EXTREMELY organized, detailed and accurate
- Ability to multi-task in a fast paced work environment, working well under pressure juggling multiple projects and deadlines
- Responsive to both internal and client needs in a timely, professional manner
- Resolves and/or escalates issues in a timely fashion
- Strong business writing, communication, and interpersonal skills
- Proactive, self-starter who can work as part of a team primarily and independently when needed
- Project and account foresight
- Experience or knowledge of creative and/or technical development process
- Highly skilled in building and managing project schedules and timelines
- Ability to oversee programs through project lifecycle, ensuring deliverables are met on time
- Strong social media experience and a true passion for the space
- Solution oriented, problem-solving approach
- Ability to grasp complex concepts easily
- Ability to operate in a systematic and logical manner, with use of good judgment
If you are interested in learning more about this position, please send resume to:
Mike Toohey
mtoohey@contractstaffingrecruiters.com
or
miket@bigfuel.com