Account Manager Job in Wayne 07470, New Jersey US
Responsible for providing customer service and overall service of assigned book of business and support of producer-led new business efforts.
The candidate should be licensed with experience in Group Benefits
Competitive Salary
Bonus
Benefits-Medical + Dental
ESSENTIAL DUTIES AND RESPONSIBILITIES
*Fosters and manages overall relationship with clients ensuring retention of book of business and high satisfaction
*Prepares client and prospective client RFPs and quotes
*Handles day to day admin of clients
*Facilitates and coordinates the timely implementation of new groups and conversion
*Assists in client open enrollment meetings and answers questions regarding benefit coverage
*Resolves escalated service issues and answers product and benefit questions
*Responds timely and pro-actively to client inquiries
*Meets with clients as needed or directed by producer
*Organizational skills and proficiency with personal computer and supporting software is very important
*Must be able to follow up on potential clients prior to effective date to facilitate meeting for the producer
*Assist in gathering necessary documents at time of sale and renewal