Account Manager (Software Sales) Job in Cedar Rapids 52404, Iowa US
StoneRiver Group is a holding company that owns several insurance services businesses, including StoneRiver National Flood Services, StoneRiver Insurance Solutions, StoneRiver RegEd, Emerald Connect, StoneRiver Pharmacy Solutions and Progressive Medical. The businesses are operated as separate companies with independent management teams. The StoneRiver Group affiliated companies are committed to being the provider of choice for the Life/Annuity, PC/Workers Comp and Reinsurance markets. Hundreds of insurance carriers, as well as thousands of agents, brokers, and dealers, and tens of thousands of pharmacies rely on us. Through innovative solutions, flexible services offerings, and strategic sourcing options, we provide the agility to remain competitive in the changing insurance landscape – today and tomorrow.
Solicits and maintains favorable contact with current accounts. Develops and qualifies leads within existing accounts for additional products and services and passes those leads to sales staff to close. Secures multi year maintenance renewals within existing accounts and works with accounting and management to collect delinquent outstanding receivables. Works closely with sales, product teams and support to resolve customer problems and develop strong relationships with clients.
Essential Functions/Responsibilities
(List major job responsibilities that an employee must be able to perform, with or without reasonable accommodation)
• Plays a role in driving business unit sales and cross-sales to penetrate existing accounts and aggressively expand relationships.
• Under limited direction, cultivates relevant markets by developing and maintaining industry and product knowledge, understanding of customers’ needs and concerns, participating in appropriate trade organizations and their events, and continuously promoting a positive company image.
• Responsible for identifying, attracting, and retaining customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations.
• Contributes to helping the business unit meets or exceeds corporate goals regarding revenue, profit, new sales and client satisfaction.
• Serves as information resource to clients, sales support, marketing, and management regarding sales activity and ongoing operations.
• Develops and implements comprehensive sales plans for existing accounts.
Job Requirements, Skills, Abilities, Education/Certification/License/Training
• A Bachelor's Degree in Business Administration or related discipline; or equivalent work experience.
• Requires 5+ years experience with software or technology sales and support within the Financial Insurance industries or equivalent; with emphasis on customer service.
• Experience in banking or operations a plus.
• Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
• Work is somewhat complex and requires moderate analytical ability.
• Must have an in-depth knowledge of business and operations in the financial, insurance, or related industry.
• Excellent human relations skills, including written and verbal communications and group presentation skills.
• Must possess strong skill in sales and negotiating techniques. Must be able to organize activities and handle multiple projects simultaneously with effective and timely follow-up on each.
• Possess a positive attitude while operating under pressure, and be an independent problem-solver.
• Must be available for minimal travel as needed; maintain an excellent driving record and be willing to fly.
• Applies existing guidelines and procedures to make varied decisions within a department.
• Uses sound judgment and experience to solve moderately complex problems.
• Uses some independent judgment to identify problems and recommend solutions.
Physical Conditions/Requirements (Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodations)
• Ability to hear and communicate clearly, orally and in writing
• Uses vision to view screens, create and review documents; requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Capable of using a keyboard effectively
• Frequently required to sit for long periods of time, stand, walk and may occasionally lift and move 25 pounds
• May require the ability to drive a vehicle
• Travel up to 20% required
Employee must perform all of the essential functions/responsibilities for classification in this position.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. Individuals may perform other duties as assigned, including work in other functional areas to cover absence or relief, or to equalize peak workload periods.
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