Account Rep – Intermediate Level Job in Oakland 94621, California US
Account Rep – Intermediate Level
This opportunity is based in Oakland, California
Job Description:
If you have excellent communication, interpersonal, and organizational skills and have a passion for the technical side, we want to work with you. We want you to play an active part on our account management team at a small, but very fast-moving web development shop for winery ecommerce. You’ll act as an intermediary between designated accounts and our sales, project management and customer support teams.
Specifically you will be responsible to:
- Take ownership of and be a point of contact for key customers.
- Work in tandem with our sales team to understand customer account needs for their website and ecommerce.
- Act as an intermediary between customers, project management and web development teams.
- Function as a resource for customers when a support issue arises with their website.
- Be part of, and actively participate in, weekly team meetings.
- The typical intermediate account rep stuff: customer monitoring and reporting, look for opportunities, bring ideas to meetings, discuss account issues, and continually look for ways to improve the process, etc.
5 Reasons Why You Want to Work with Us:
- You want to have a voice and a say. You want to make a difference. You want a place that respects your ideas.
- You want to have fun at work -- you want to work where opening the occasional bottle of wine is part of the job.
- You want a team that is passionate. You want a team that will push, explore ideas and challenge each other regularly.
- You want a life after work. You want work to work hard - and then have time to play hard or just relax.
- You want to work at a company that invests in you. A company that sends you to conferences, that encourages your education, that buys you books and pushes you to grow.
Desired Skills Experience:
You have strong business relationship skills. You are highly motivated, passionate, and a team player. You’re a proven problem solver. You are results-oriented, self-directed, and disciplined. You can multi-task and prioritize in an environment that is always changing.
You have some technical skill and understand the web. You can give a good presentation and have basic analytical skills. You have excellent written and verbal communication, and you can use Word, Excel and Powerpoint.
But most of all, you truly believe in delivering exceptional customer service and building long-term customer loyalty.
Come to us with:
- Some type of education
- Lots of experience
- Strong knowledge of the web
- Passion
You would be expected to travel several times a year to our head office in Canada (near Vancouver, BC).
Company Description:
Over the last 4 years, Vin65 has come from startup to now being the leading wine ecommerce platform. It grew because of a team effort - a team who is very passionate about the web – with a large focus on the customer.
We are opening an office in the USA and this job will be based out of Oakland. You’ll be the 11-12th full-time employee on the Vin65 team and one of the founding crew in our USA office.
Vin65 Canada really believes in team. We work hard, play hard, and drink wine together. Vin65 sends its employees to conferences, has a very generous learning allowance, and throws some great little parties. We plan to instill these and all of our core values in our USA office.
Learn more about Vin65 by visiting www.vin65.com.
How to Apply:
Please send your resume to andrew@vin65.com .