Accounts Payable Rep II Job
Accounts Payable Rep II (Job Number: 1306670)
BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation. Additional information is available at www.bnymellon.com.
Global Operations is a client-service-driven organization whose talented and engaged team is dedicated to providing the most competitive services with the highest standards of ethics, quality and efficiency to our clients worldwide.
Description
Responsible for the day to day processing of PO and Non-PO invoices. Conduct pre-audits on processed invoices. Perform quality audit on previous days posting. Track all errors found. Provide feedback on Quality Audit results. Provide professional customer service to the client and vendors through phone conversations or emails. Log heat tickets to track all incoming calls. Research and resolve client and vendor inquiries. Monitor and address e-mail support box. Return and Respond to all calls and e-mails daily. Research and resolve exception invoices daily. Research vendor statements to ensure payment of aged invoices and collection of money owed to the Client. Provide professional customer service to the Client and the Clients Suppliers on exception inquiries. Research and resolve return and refund checks. Monitor and process duplicate invoices from Suspect duplicate queue. Monitor and complete Duplicate Report on a daily basis. Maintain and support 1099 activity at year end. Maintain Service Level Agreements.
Qualifications
High School Diploma. Requires 2 - 3 years experience. Hand-eye coordination. Provides some input to plans and prioritization. Works effectively and constructively with immediate colleagues and under immediate supervision. Makes decisions within highly controlled limits. Takes initiative in suggesting changes. Communicates routine information with regard to set tasks, either orally or in writing, to a limited range of contacts.
Primary Location: United States-USA-Texas-College Station
Internal Jobcode: 07296
Job: Operations
Organization: Global Operations-HR06382
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