Accounts Receivable Coordinator

Accounts Receivable Coordinator - Associate II

Position Description: As part of the Ryder team the Accounts Receivable Coordinator - Associate II will handle a variety of tasks including researching all unapplied credits on billing customer accounts as well as credit memo validation and processing in both CARMS and FIS. Unapplied credits resolution includes either refunding the customer, reversing the credit back to revenue, issuing a dummy credit invoice, or placing amounts in a security account. Responsibilities: Responsible for resolution of unapplied cash/credits for 5-6 business units with a monthly established reduction goal. Application of customer payments to appropriate accounts/invoices. Research and pull backup to resolve all unapplied credits on billing customers. Research and process refund requests and credit memo reversals as necessary. Research and resolution of any mis-applications or check applications. Resolution of assigned call tracking reports. Credit memo validation and processing as needed in FIS and CARMS. Approx 550 cms per month. Batching and filing of processed credit memos. Written and verbal communication with customers and Ryder locations. Cross train for other tasks within the department as necessary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.