Admin Support Job in Ramsey 07446, New Jersey Us
- Ongoing training
- Career advancement opportunities
- Amazing company culture - You'll be encouraged to grow and develop your career, and you'll make some life-long friends along the way.
With process and product knowledge and understanding, the Product Load Support Coordinator is responsible for properly, efficiently and accurately loading product information into the computer systems whereby ensuring customer fulfillment and quality service.
Specifically, the coordinator is accountable for timely processing and uploading such as:
- Interpret data provided for loading by product procurement team.
- Load and price all hotel, car rental and sightseeing contracts and revisions. Load initial allotments off contracts.
- Price all products in each destination.
- Validation of product information loaded.
- Verification of selling information loaded by fellow team members. Ensure changes made and priced correctly in our systems.
- Review and check results from Mapper to ensure accuracy.
- Insert verbiage to describe products packages; either create or directly from contract.
- File change forms (that have been proofed) other material for assigned products.
- Handle daily departmental inquiries concerning the product line.
- Work with Load Team members and assist other product load teams on an "as needed" basis.
- Work with Inventory/Reservation Support team members in issues relating to allotment of products.
- Generate reservation reports, as required for any information loaded, specials or errors.
- Assist accounting teams and product teams in analyzing errors and validating product prices.
- Create spreadsheets for pricing information as required for appropriate product brochure.
Education and Skills Required:
- An undergraduate degree is preferred (or equivalent in education/experience).
- Ideal candidate will have a minimum of 3 years of administrative, business, marketing, operations, or sales experience; preferably in a hotel, travel or leisure company.
- Computer Skills: Microsoft Office Suite (including Excel). Training will be provided in the systems to be used for loading of travel products.
- Must possess sound business judgment, customer service focus, mathematical aptitude, analytical and communication skills and be able to contribute in a team environment.