Administration & Control Officer (06-month contract)

Overview

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Job Description

The Admin and Control team performs specific supervisory responsibilities in support of the Global Wealth Management (GWM) Branch Office.

The team covers:
• Client on boarding and due diligence
• Account reprofiling and Professional Investor qualification
• Client complaint investigation support
• Transaction review and approval with a focus on client suitability
• Supervisory review
• Issue tracking and monitoring
• Voice log review

Responsibilities

• Support the account review and due diligence checks support client complaint investigation, documentation and record maintenance, client responses and tracking and monitoring
• Client suitability focused reviews
• Issue review and monitoring including maintaining issue logs, reporting and analysis
• Perform voice log review, document results and escalate any issues noted

Requirements

• Knowledge of wealth management best practices relating to risk management, controls and compliance.
• Knowledge of wealth management products, including derivative and structured investments
• Good communication (written and verbal) and people skills
• Strong attention to detail, positive solution focused, eager to learn, inquisitive and analytical, and a willingness to raise questions
• Individual contributor as well as team player
• Ability to work independently with minimal supervision to produce quality results
• Strong PC skills including MS Excel, Word and PowerPoint
• None mandated; but the following would be an advantage:
• CFA
• Local Industry Registrations
• NASD Series 7, 910 (8)
• 3 years industry experience and above
• Education - Bachelor's degree
• Finance related is optimal
• English mandatory; with Chinese language skills being an advantage
• Previous experience in Audit, Compliance or Product related roles
• Immediately Available