Administrative Assistant III – Care Management Institute

Provides administrative and operational clerical support to department managers and/or staff. Responsibilities may include answering phones and relaying messages/information to both departmental staff and callers; scheduling/calendaring meetings and conferences; maintaining filing systems; ordering/stocking office supplies; opening/sorting mail. Types/proofreads/composes correspondence; creates graphs and presentations; researches issues as needed.

Essential Functions:
- Provides complex administrative and/or project support to the department head, managers and/or staff members to include the following.
- Answers phones, takes messages, screens calls, and greets KP visitors or outside vendors. May monitor emails for others.
- Manages the manager's calendar, and schedules/plans meetings. Researches, plans and arranges events including hotel and conference facilities. Makes travel arrangements for the department/staff or manager.
- Writes detailed correspondence for managers staff; independently updates department documents as needed.
- Creates reports, presentation materials with charts illustrations, and proofs content for accuracy.
- Researches and collects information needed to complete project tasks or reports.
- Interfaces daily with KP employees across multiple organizations and external parties as a liaison for the department/function.
- Tracks expenditures to include billing and payment authorization on behalf of the dept manager; authorizes recharges across business units. Manages expense reports through Concur.
- Performs other department specific duties as assigned.
- Uses judgment to determine course of action.
- Requires some judgment in identifying and resolving issues.
- Must assess problems and develop solutions on own initiative following general policies and procedures.
- Provides a variety of operational information to convey concepts and processes.
- Works under limited supervision.
- Has considerable latitude to plan and organize one's own work.

Qualifications:
Basic Qualifications:
- Typically 5 plus years of administrative assistant experience supporting at the manager/director level, or related experience.
- High School Diploma, GED or related experience.
- BA/BS preferred.
- Has substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks.
- Ability to learn and apply a thorough understanding of the organization and its functional policies and processes.
- Strong writing skills to create difficult and more detailed correspondence.
- Basic to intermediate knowledge of two (2) or more of Microsoft Office Suite applications: Word, Excel, PowerPoint and/or Access, depending upon department or business needs.
- Working knowledge of email and office equipment (fax, phone, copier, etc.).
- Ability to coordinate multiple and difficult calendars and arrange meetings.
- Requires ability to learn and apply thorough understanding of a large, complex organization and its customers.