Administrative Assistant- philadelphia Job in Philadelphia, Pennsylvania US

Administrative Assistant- philadelphia

TIAA-CREF seeks an Administrative Assistant to join our team in our Pittsburgh Office location. Primary responsibilities are to support the business unit of Client Service's operational day to day duties. All tasks, responsibilities and assignments must be completed with the highest level of quality following all compliance and regulatory procedures. Candidates will be working closely with both internal and external clients, so teamwork is a must. The ideal candidate should have an exceptional level of customer service and problem solving skills, the ability to manage change and excellent communication skills. A high level of professionalism Duties include: Answer phones and route calls; provide information to clients; refer questions and issues to appropriate staff for further information and problem resolution. Schedule appointments for client meetings as well as follow-up calls and written confirmations Process mail and incoming correspondence in accordance with compliance and document routing procedures; Set up and maintain various files, logs and tracking systems in accordance with compliance standards; Create internal/external correspondence, presentations and spreadsheets; Compile client data and research; Create correspondence and/or log activities in contact management system (Siebel); Communicate with individual clients to schedule appointments for on-campus visits; Maintain on-campus visit calendars and coordinate on-campus seminars as assigned; May communicate with institutional administrators and act as liaison with consultants; Make routine travel arrangements and complete expense reports; Order and maintain office supplies and marketing materials; Schedule and set-up internal meetings/conference calls/catering as required; May act as liaison for office facilities and maintenance issues; May act as liaison for vendors and ensure appropriate coding and payment of office-related invoices. Assist teammates; cover other duties during vacations