Administrative Asstistant, Select Accounts Job in Hartford, Connecticut US
Administrative Asstistant, Select Accounts
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: Some advanced skills required to perform non-routine, moderately complex work. Ability to apply experience, skills, and knowledge to procedures, processes, and techniques to the more complex situations of the job. PRIMARY DUTIES: Moderately complex support. Work requires independent planning and execution of multiple tasks. Assignments involve problem resolution, research and interpretation of department procedures and standards. Average project scope is department-wide or multi-phased department initiative, lasting a minimum of 1-2 months in duration. Complex scheduling. Typically involves internal, occasionally external, and department-wide scheduling. Full responsibility for department-wide event and travel planning. Prepares and submits expense accounts and other type expenses. Tracks/maintains/reports actual expenses versus budget; develops or updates budget system. Frequent internal and external contact. May involve interaction with all levels of management within the company. Interacts regularly with difficult callers and often diffuses initial concerns and/or complaints. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person. Researches difficult or non-standard issues and provides recommendations to manager. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills. EDUCATION/COURSE OF STUDY: High School education or equivalent preferred WORK EXPERIENCE: Prefer 4+ years COMPUTER SKILLS: Advanced skill level required for software applications. Must be proficient in PowerPoint and Outlook. Advanced database queries, complicated Excel spreadsheets (i.e., vlookup). Travelers is an equal opportunity employer. We actively promote a drug-free workplace. Apply Apply Add to Favorites