Administrative/Clerical Assitant w/ Customer Service Experience Job in Sacramento, California US
Administrative/Clerical Assitant w/ Customer Service Experience
We currently have an opportunity for a large fortune 500 company located in the North Highlands area that supports active real estate properties on a nationwide basis. This is a rapidly growing industry and they urgently need qualified customer and client service orientated candidates with office experience to help the business continue to grow! These are temporary roles with up to a 12 month duration and a possibility to hire permanent. These are not commissioned sales positions. These positions are an opportunity for you learn and establish yourself in a fast paced, high volume, growth environment. Fundamental corporate values - customer success, innovation, excellence, integrity, personal responsibility - define who we are and help us thrive as a company. They provide a framework for day-to-day actions inside and outside, and form the basis of our culture. Working hours: Multiple Shifts Available (6-3, 8-5, 10-7, 11-8) Must be able to work overtime as needed. Daily responsibilities are: -Acts as intermediary for the exchange of routine information -Handle both inbound and outbound calls as well as e-mail inquires -Research required information using available resources -Provide customers and external/internal business clients with product and service information -Process orders, forms and applications -Detailed tracking of customer information and requests -Updating databases as required -Tracking associated financial information in Excel spreadsheets Training will be provided! Education and Experience: High School Diploma or GED equivalent Proficient in relevant computer applications (MS Word/Excel/Outlook, Web Navigation) Knowledge of customer service principles and practices Six months or more experience in a call center or professional office environment Knowledge of administration and clerical processes Key Competencies: Verbal and written communication skills Problem analysis Customer service orientation Attention to detail Adaptability "Can do" attitude with a willingness to learn Will be required to pass a full criminal history background screen upon a formal job offer. Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Additional Info Minimum Age 18+ years old Job Industries Administration Office Support