Administrator Job in Edmonton, Alberta Canada
Individual Products Administrator
FUNCTION:
Alberta Blue Cross has an immediate opening for a permanent full-time Administrator in our Individual Products Administration department. This position exists to provide quality administrative services to all Individual Products customers.
DUTIES AND RESPONSIBILITIES:
• Accurately prepares all customer correspondence relating to individual health and dental plans according to established policies and procedures.
• Handles internal and external phone inquiries; utilizing strong listening and problem solving skills.
• Accurately processes individual health and dental plan payments.
• Updates appropriate systems in relation to individual health plan coverages.
• Researches and analyzes problems independently and determines appropriate resolution.
• Adjusts procedures to fit specific circumstances within contract guidelines.
SKILLS AND KNOWLEDGE:
• Requires excellent written and verbal communication skills.
• A high degree of accuracy and attention to detail is required.
• Requires strong organizational skills.
• Must have excellent time management skills.
• Must work effectively with customers and fellow employees in a team environment.
• Must possess excellent customer service skills.
• Demonstrated ability to cope in a fast paced work environment.
• Requires strengths in the area of flexibility, innovation and independence.
• Requires excellence in the areas of decision-making, problem-solving and research analysis.
• Must possess strong knowledge and experience with Microsoft Office Suite.
Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please apply online at www.ab.bluecross.ca .