Agency Management Specialist Job in Carmel, Indiana Us
Because Selective's quality product line, high service standards and financial stability are a result of a positive work environment offering personal and professional growth, it is no wonder that the cornerstone of the company's success is its long-standing commitment to its employees! Our commitment to integrity, professionalism, and excellence has helped to build our business and, if you share the same commitment to these values, it can help to build your future!
It pays to be Selective. Especially when it comes to a challenging career. At Selective Insurance, we specialize in developing careers for people who share our values of commitment, integrity, and extraordinary service. As one of America's leading regional property and casualty insurance companies we provide a broad range of products to an expanding market in the Mid-Atlantic, Southeast and Midwestern U.S. We have maintained our A+ rating from A.M.Best for an unprecedented 48th consecutive year!
Selective Insurance is an equal opportunity employer.
Agency Management Specialist
Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures and services. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
This position covers NW Indiana. The ideal candidate should live in or near the key communities included in the territory such as South Bend, Mishawaka, Elkhart, Michigan City, Valparaiso, Chesterton or Merrillville.
- Develop an agency force that pre-qualifies accounts, in-house rates using CLAS, processing small business using One Done and/or the Service Center, and recognizes the value of the AMS position to help them write new profitable business and achieve agency goals.
- Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
- Monitors agency results and follows up with agent both as to growth/profitability and compliance with company's initiatives, procedures and policies.
- Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Assists in directing BSU technical specialists for regional ITS training of agency personnel.
- Keeps two-way communication between agent and company continuously open and viable and encourage agent usage of all Selective communication devices especially e-Select.
- Performs inspections as determined by Loss Control Guide. Makes risk improvement or correction of deficiency recommendations and promptly follow up on same, documenting the file accordingly.
- Stays alert for and advise company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective.
- Audit agents One Done book of business and provide quality assurance feedback to agent and underwriting team.
- Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) and AFR (if applicable) to discuss each agency.
- Responsible for automobile travel within territory traveling to agent offices. Car travel represents approximately 40-50% of employee's time.
- College degree preferred with 5+ years underwriting, marketing or field underwriting experience.
- The following experience is preferred:
- 3 years Agency Management, rating
- 2 year Claims, Loss Control - Inspection
- Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
- Demonstrated superior communication, negotiation presentation skills
- Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
- Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
- Must have valid state-issued driver's license in good standing.
