AIS Account Manager Senior, Trade Execution & Custody Job
AIS Account Manager Senior, Trade Execution Custody (Job Number: 1308585)
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 36 countries and more than 100 markets. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. Additional information is available at www.bnymellon.com.
BNY Mellon Asset Servicing is dedicated to dynamically supporting our clients' investments and safeguarding their assets, keeping them working around the clock and across the world. It's part of our commitment to being a true partner for our clients' investment success. We specialize in operational solutions and capabilities for today's market-enhancing the management and administration of investments with services that process, monitor and measure investment data from around the world. By leveraging BNY Mellon's global footprint and deep expertise, we deliver insight-driven solutions for every phase of investing.
Description
Introduction
This role involves the management of the trade execution and custody function and responsibility for managing an operations team to carry out this specified function.
Responsibilities
* Receive and process client instructions for Hedge Funds / Mutual Fund/ Private Equity Funds.
* Ensure the trade execution services processes are executed according to the Procedures Manual, client service level agreements (SLAs) and appropriate regulations.
* Ensure the necessary controls (including reconciliations to custody on a monthly basis) are in place and adhered to in order to provide complete, accurate and timely trade execution services to our clients.
* Ensure client specific procedures are updated on a timely basis and ensure existing and new procedures agreed with our clients are formally communicated to the necessary staff as soon as required.
* Ensure client specific procedures are maintained/updated (detailing client agreed deviations from or additions to standard procedures contained within the Procedures Manual) on a timely basis and for ensuring that existing and new procedures agreed with our clients are formally communicated to the necessary staff as soon as required.
* Involvement on relevant projects, system development initiatives and user groups.
* Accurate and timely provision of services to all clients, ensuring deadlines are adhered to for both internal and external clients.
* Involvement in the review of prospective client documentation (such as the Prospectus and Application Form) and documentation of appropriate customised operating procedures.
* Assist with the pre and post-launch phase of new client funds onboarding.
* Provide timely and accurate management information statistics on the groups activities to senior management.
Relationship management:
* Serve as a primary operational contact point for the client, including overall responsibility for dealing with client and internal teams e.g. Internal Control / Trust Company Ireland / Compliance / Risk / Internal Audit in respect of any queries and responding a.s.a.p.
* Manage where appropriate each Assistant Manager's and Supervisor's client servicing functions and ensure clients are happy with the service they are receiving through regular contact with the client. This includes ensuring all staff maintain a professional relationship with other members of the global service team as well as key client contacts.
* Manage the service provided to a variety of clients concurrently.
* Represent the department at periodic client review meetings.
Human resources issues:
* Work schedule and staff manage the team, including ensuring appropriate distribution of work/responsibilities to staff with sufficient experience/capability, managing overtime at all staff levels and managing staff availability during holiday season, sick leave and bank holidays.
* Complete annual and semi-annual staff performance reviews according to standard timetable, keeping staff informed of HR issues/developments, resolving in a timely manner of personnel issues, identifying new staffing requirements and communication, and assisting with recruitment including the performance of employee-candidate interviews.
Quality control:
* Monitor service quality within the section.
* Ensure adherence to procedures as outlined in the Transfer Procedures Manual and the client-specific procedures as detailed in the client SLA.
* Review any client-specific procedures, which deviate from those in the Procedures Manual to ensure appropriateness and documentation of specific procedure as an addendum to the Procedures Manual.
IT issues:
* Liaise with the IT group related to general and specific IT issues and provide regular and timely communication of progress to management. Specific issues include identifying hardware needs and maintaining log-on IDs in place for all new and existing staff.
* Responsibility, along with IT management, for user testing and implementation of new systems/upgrades in respect of client funds.
Training:
* Ensure staff are fully trained on the administration systems and familiar with all standard and client-specific procedures and controls.
Management reporting/Financial control:
* Provide management with regular information regarding salient aspects of the group's activities/work in progress, work efficiency levels, client servicing issues and overall funds under management through weekly accumulation of information, update of existing MIS reporting, and implementation of any required alterations to the current format.
Conversion projects:
* Manage, from an operations perspective, the successful completion of in and out-conversions.
Qualifications
Minimum educational requirements:
* A degree from an accredited college or university.
Essential skills:
* Proactive and focused attitude to work and an ability to constantly meet deadlines.
* Analytical, organisational and time management skills.
* Teamwork, interpersonal, oral and written communication skills.
* Leadership and motivational skills, dependability and flexibility.
Essential knowledge:
* At least 5 years experience in financial services.
* Knowledge of trade execution functions.
* Experience implementing controls, writing procedures and managing operational risk.
* Proficiency in using Excel, Word, Microsoft Outlook and other relevant office systems.
Desirable knowledge:
* Knowledge of FHFTE, Geneva, Lamp.
Primary Location: Europe-IE-Dublin County-Dublin,Dublin Co
Internal Jobcode: 50369
Job: Asset Servicing
Organization: Asset Servicing - Americas-HR09084
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