Analyst 2, Channel Job in Santa Ana, California US
Analyst 2, Channel
T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That's why we're here. Job Summary: Analyst of dealer and demo lines for RPS channel. Work includes analysis of costs and spending trends, program enhancement, and transactional functions to support dealer lines, demo lines, audits and expense management. Drive program execution and process improvement as it relates to dealer line offers, employee demo lines and in-store live demo programs. Program support of new offers or initiatives, including SOC creation, intake processes and program communications Transactional support to process new lines of service (activation, migration or deactivation) Analysis of demo phone spending trends, error resolution and cost coding for field expenses Auditing of active lines at dealer locations and in-store activity Analyze existing offers and line activity to reduce fraud, spend control and identify process efficiencies Provide sales analysis of ROI in relationship to door PSA and active number of dealer lines