APAC Storage and Backup Manager recruitment
- Provide 2nd and 3rd line support to the business users and systems dependant on the storage estate
- Manage the 'Storage and Backup Operations' Remedy Request Queue for any new requests, incidents or problem tickets
- Analyze and consult on project requirements and provide technical advice on their appropriateness of compatibility within the organization
- Prepare technical specifications and documentation. This includes all associated documentation for Disaster Recovery purposes
- Produce high level technical and operational documentation for all work completed including triage for all related support teams
- Provide high quality working practises to the safe, secure, efficient and reliable operation of the storage systems and the data held within.
- Follow daily check process of the Storage environment.
- Storage provisioning using ECC.
- Follow the monthly reporting process for performance and capacity analysis.
- Act on system failover requests both ad hoc and planned via the DR schedule.
- Participate in internal and external meetings and liaise with 3rd party personnel and vendors in a professional manner.
- Proactive management of all storage technologies to vendor support matrices and firmware/software/driver revisions.
- Apply flexible working practices and hours to ensure successful completion of incidents, tasks, requests and projects.
- Apply ITIL framework principles to processes and procedures in supporting the technologies and a high quality service provision to our business users to the published and agreed SLA/OLA time frames and standards.
- Adhere to and help others to keep to the company's standards as well as adhering to their controls.
- Make informed decisions, seeking guidance when necessary and in a timely manner.
Please send a copy of your resume or call +65 6590 9151 to discuss further
Marks Sattin (Singapore) Pte Limited, Recruitment Licence Number: 09C3453
April 9, 2012
• Tags: APAC Storage and Backup Manager recruitment, Asset Management careers in the Singapore • Posted in: Financial