Applicant Support – Asset Management recruitment
Key Responsibilities:
First point of contact to user community of any system issues;
Analyze nature of problem and determine severity of incident;
To maintain high degree of customer service and to adhere to Service Level Agreement
To take ownership of user problems and be proactive when dealing with user issues
• To provide batch/adhoc jobs monitoring function to ensure smooth operations of global and regional applications
• To provide user administration function to user community
Experience and Skills:
• 2 to 3 years of prior application support;
Basic knowledge of SQL , IM Tools and ITIL;
Prior experience in Asset Management would be advantageous
Please forward an updated copy of your resume to david.mcnamara@greythorn.com or call +65 6590 9151 to discuss further