Application Administrator
Position Summary
To provide expert technical administration for our client’s enterprise application infrastructure. To ensure that application systems in operation are technically sound, have the appropriate levels of availability, resiliency and performance characteristics.
Duties and Responsibilities
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Provides technical leadership and performs highly complex middleware and system administration activities including design, installation, configuration, tuning and production support for third-party and in house application environments in coordination with development, infrastructure and vendors.
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Work with development teams, infrastructure teams and vendors to develop and support middleware system design and operating standards for various environments in alignment with Enterprise Architecture.
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Identify initiatives to improve middleware systems, practices and production support to inform IT strategic planning.
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Adheres, contributes and leads as appropriate the design and ongoing improvement of ITSM processes including: configuration management, alert management, release management, incident management and change management for the middleware group.
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Significantly contributes, and leads as appropriate, system documentation practices and system runbook maintenance.
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Proactively ensure appropriate environments are performing optimally through accurate monitoring and automation capabilities.
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Performs tracking and trending of problems and works to minimize recurrence of failure.
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Ensures that effective security, integrity and recoverability are in place at all times and are aligned with the needs of the business
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Provide advanced technical support for problem diagnosis and liaise with other departments where necessary, to ensure all problems are resolved professionally with the objective of minimizing business, operational and service impact.
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Keep abreast of developments and emerging technologies through various means.
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Perform routine and emergency (on call) after hours work as scheduled or required.
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10+ years IT experience with 5 years specializing in the support of third party and/or middleware application platforms.
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Post Secondary degree or equivalent experience.
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Exposure to a large systems environment (500+) server environment.
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Design, and implementation experience in the delivery of high performing, robust solutions that support business critical functions in a 24 x 7 environment.
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Expert problem determination skills.
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Expert level working knowledge with middleware and third-party application environments such as IBM Process Server, Tibco, MS IIS, MS Biztalk, Websphere and Platform Symphony, IBM MQ, and Apache.
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Excellent scripting skills with emphasis on automating and optimizing processes.
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Strong experience with industry recognized monitoring platforms (Tivoli, SCCOM) would be advantageous)
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Strong knowledge of standard networking concepts (TCP/IP, Virtual hosts and HTTP traffic),
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Operating system, VM/ESX and database administration skills or experience would be advantageous.
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Thrives in a team environment and possesses strong interpersonal skills.
Interested candidates should forward an MS Word version of their resume to janderson@deangroup.ca