Application Engineer Job in 23607, Virginia US
Job Summary:
The Application Engineer’s function is to support LME sales and marketing relative to trucks globally and excavators domestically. The Application Engineer is LME’s in-house expert in mining techniques and the application of our products in the mining industry.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Absent undue hardship reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Essential Job Duties:
· Provide technical assistance to LME Sales department and Customers relative to utilizing/applying our products.
· Visit Customer sites (mines) to gather information and make presentations relative to this technical assistance.
· Perform truck haulage simulations using Runge TALPAC software.
· Estimate excavator/truck production rates, haulage cost/ton.
· Calculate dump body requirements.
· Create and maintain excavator / truck loading charts.
· Maintain and manage historical fuel consumption data.
· Assist with technical sales training of LME employees.
· Support LME Sales department with Customer presentations, technical training, and technical portions of proposals (trucks excavators).
· Support Marketing Communications with development of Marketing products, such as advertising, presentations, and promotional materials.
· Produce documentation supporting Application Engineering activities such as “Job Reports”.
· Support Product Management with technical assistance as requested.
· Participate at mining industry trade shows and meetings.
· Produce and present technical “white papers” relative to the successful application of LME products.
Core Competencies:
· Teamwork: Promotes communication and cooperation for the greater good of the company and the customer.
· Customer Focus: Meets the needs of internal and external customers.
· Integrity: Demonstrates honesty, fairness, and trustworthiness. Follows through on commitments and admits to mistakes.
· Safety: Promotes an incident free environment.
Position Specific Competencies:
· Job Skills: Applies the required Knowledge, Skills, and Abilities (KSA) in the performance of essential job duties:
· Understanding of the mining industry in general, and of surface mining methods specifically.
· Understanding of the application of mining machinery and related equipment.
· Understanding of Sales strategy as applied to mining equipment in the global marketplace.
· Ability to visit mine sites worldwide and interact directly with Customers relative to the application and promotion of LME products.
· Ability to develop and perform presentations to LME personnel and Customers.
· Ability to conduct technical training to LME personnel.
· Have strong analytical, oral, and written communications skills.
· Ability to develop innovative approaches and ideas.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Proficient in Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Project.
· Ability to use (or learn) Runge TALPAC software.
· Ability to apply Project Management principles to manage workload and deliver results in a timely manner.
General Competencies
· Communication: Organizes and expresses ideas and information clearly, using appropriate and efficient methods of conveying the information.
· Analytical Thinking: Breaks down problems and issues into components, and analyzes the costs, benefits, opportunities, and risks associated with each alternative solution.
· Confidence: Demonstrates self-assurance and belief in abilities and ideas.
· Equipment Skills: Experienced with the use of the equipment. Uses equipment in a safe and efficient manner.
· Evaluating New Technologies: Seeks out and evaluates new technologies, assessing their potential risks and benefits.
· Presentation Skills: Presents information in front of an audience.
· Product Knowledge: Has a good understanding of the product line, and sells the product that will best meet the customer's needs.
· Project Management: Manages all stages of the project to ensure that commitments are met in a timely manner and within the budget.
· Technical Credibility: Ensures that standards are met and that all procedures are followed.
Education and Experience:
B.S. degree in Mining Engineering is preferred or B.S. degree in Mechanical Engineering combined with 2+ years experience as an Application Engineer with a heavy equipment OEM (supplier to mining industry preferred).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Additional Requirements:
· Ability to travel 30% of the time both domestically and internationally with some trips lasting up to 4 weeks in duration.
· Ability to maintain a valid driver’s license and passport.
EOE/M/F/H/V