Application Processor-Afternoon-Partime Job in Jacksonville 32256, Florida US
Job Description:
Position Overview
Partime (20-25 hours) Two weeks of day time training, the first two weeks.
This position is responsible for application processing, including the determination of application approval, or recommendation of application denial. The position reports to a Team Leader, Sr. Team Leader or Operations Manager in Scholarship Operations.
Principal Duties and Responsibilities
Perform 2nd level application review, with authorization to approve, in accordance with statute and program guidelines
Perform 2nd level application review, making a denial recommendation for 3rd level review by an Underwriter II, if applicable in accordance with statute and program guidelines
Utilize available search tools/databases, per established guidelines, in order to update application disposition.
Maintain record of client interaction and/or work completed, utilizing internal software tools.
Special projects as assigned by management
Profile
Strong attention to detail
Ability to work in a fast-paced, structured team environment
Ability to follow established policies/procedures/processes to ensure consistency and accuracy of results
Excellent communication skills, both oral and written
Professional demeanor
Desire to provide high levels of customer service
Computer literate (MS Word, PowerPoint, Excel)
Ability to demonstrate good judgment/problem solving ability
Ability to learn; flexible
Ability to make decisions, using sound judgment, experience, and existing tools/resources, including applicable rules/regulations
We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11id=661218
Job Experience:
Education/Professional Certifications
High school diploma plus 1-2 years of business experience, preferably in the banking, financial aid, mortgage, insurance and/or educational industries, or the equivalent combination of education and experience