Application Support Administrator- Houston, TX Job in Houston, Texas US
Application Support Administrator- Houston, TX
Essential Job Functions Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs. Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved. Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters. Coordinates the installation of client department specific applications and systems. Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed. Installs, tests, upgrades and configures system files and services to enhance performance. Utilizes standard corporate tools to record change and problem activities for tracking purposes. Qualifications Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, or related field preferred Two or more years of experience with computer systems or networking Experience working with computer hardware for installation and upgrades Experience working with software installation/upgrading procedures Experience working with file and system maintenance procedures Other Qualifications 1+ years of Windows application support required. Understanding of application integration with SQL is highly preferred. Queue coordination and customer service experience is preferred. Position is on-site in Houston, TX. Good organization skills to balance and prioritize work Analytical and problem solving skills to troubleshoot systems problems Communication skills for to communicate with support personnel, customers, and managers Ability to work independently and as part of a team Relocation Assistance: Available Department: Systems Clearance: None