Application Support Analyst – Investment Bank recruitment
The candidate is responsible for:
- Providing daily application support to users across Asia Pacific
- Troubleshooting application issues, determine source of problems, and identify solutions for users using technical and analytical expertise and knowledge of systems
- Participating in test, document, release, and provide post/pre installation support
- Interpreting user requests and take appropriate action to produce high levels of customer satisfaction that is balanced with business needs
- Providing an overall atmosphere of continuity and transparency with respect to application releases, resolution of issues and other system matters impacting our internal and external clients
Requirements
- Bachelor Degree in Computer Science or equivalent
- At least 3 year of relevant working experience in application development or support, preferable in banking and financial sector
- Technical knowledge in Unix shell scripting is a must
- Good understanding of Perl, Java, Sybase is a plus
- Knowledge in front / back office systems such as SUMMIT is an advantage
- Self-motivated and able to work well both independently and as part of a regional team
- Good communication and organization skills
- Proficient in English and Good in Mandarin
Interested candidates please forward your resume (in MS Word format) together with current and expected salary details to JoanL@kellyservices.com.hk prior to further discussion or contact Ms Joan Lo on 2281-0068 directly for further information.
Your interest will be treated with strict confidence. Please note that only short-listed candidates will be notified for a confidential discussion.
Data collected will be treated with strict confidentiality and used for talent acquisition purposes only.
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