Application Support Analyst
Application Support Analyst/ Trade Support/ Software Support - ETRM, Trading Systems, OMS, FST, Software, CTRM
London £40,000 to £50,000
Oil, gas, power, metals, Trading Applications, agriculture, trading, energy, risk, application, support, analyst, 1st line, 2nd line, 3rd line support, physical commodities, ETRM, Trading systems, Trading, OMS, FST, Openlink, Trayport, Allegro.
Harrington Starr are currently working with physical commodities trading house who is urgently seeking an Application Support Analyst/ ETRM Support Consultant; who has supported a trading system.
Their software application is used globally by the world's foremost trading organisations as a front to back office solution to facilitate the trading of physical energy and commodities between financial services / energy clients.
Our client is looking to recruit an ETRM Application Support Analyst/ Commodity Trading Support Analyst to join their London office.
Key responsibilities of the Application Support Analyst/ ETRM Support Consultant role include:
- ETRM (Energy Trading and Risk Management) Application support - dealing with end-user queries and issues
- Resolving issues relating to the vendors ETRM application (Trayport, Openlink, Allegro, Murex)
- Supporting users in the effective use of the ETRM system - 1st 2nd line support
- Providing assistance to other members of the vendors staff
This position offers the right candidate the opportunity to work directly with the world's leading ETRM (Energy Trading and Risk Management) and commodities trading organisations and will also lead to the candidate becoming a systems specialist (SME) in the world's leading ETRM / commodities trading software application.
To be considered for this position, all applicants must:
- Have previous experience in directly supporting (either 1st, 2nd or 3rd but ideally all line support) an ETRM software application - This experience could have come from another vendor, end-user environment or consultancy
- ETRM support is desirable but not essential. The candidate must have supported a trading system, Order Management System, OMS, or trading application/gateway. This may be from an end user, vendor or consultancy.
- Have previously taken and resolved queries directly from end users (commodities / energy trading desks) - Have knowledge in either SQL or Oracle - essential
- Have a desire to join a growing and progressive organisation where their role could potentially expand to include business consulting, BA or PM work.
- Candidates with experience in supporting software applications outside of ETRM / commodities trading may be considered as long as they have directly supported a trading system application in another financially / physically traded product
A suitable candidate can join this leading ETRM (Energy Trading and Risk Management) vendor organisation in the role of ETRM application support analyst and can then progress through the ranks to become a highly desirable and sought after ETRM IT professional - the opportunity exists for significant knowledge and career progression.
This is an urgent role to fill so please call Richard Westmacott at Harrington Starr
Oil, gas, power, metals, Trading Applications, agriculture, trading, energy, risk, application, support, analyst, 1st line, 2nd line, 3rd line support, physical commodities, ETRM, Trading systems, Trading, OMS, FST, Openlink, Trayport, Allegro.
London £40,000 to £50,000
Application Support Analyst/ Trade Support/ Software Support - ETRM, Trading Systems, OMS, FST, Software, CTRM
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