Application Support Analyst – Invesment Banking Consultancy recruitment
Global One is a front/middle and back office securities borrowing and lending system and Rule Financial provide “managed services" to top investment banking clients. The teams are responsible for the daily support work and Global One development work for our clients.
We are currently searching for someone to take on the role of Application Support Analyst to work on our managed service. The successful candidate will have come from an application support background within financial services. Some perl development experience is ideal but you will have the professionalism and drive to work for an ever expanding investment banking consultancy. This is a great team to join and you will receive solid encouragement and work in a dynamic team atmosphere.
Your role will entail:
- Analysing support problems and resolving
- Able to follow best practices and deliver using an end to end quality approach
- Write technical specifications for small projects
- Estimate accurately timeline for delivery of small development projects
- Dealing with multiple support issues at once and manage expectation levels of client on support resolutions
- Manage UAT and regression testing process
Required Skills
- Strong client facing and communication skills (both verbal and written)
- Ability to prioritise and multi-task across several concurrent projects
- High quality support background with varied technical skills
- ITIL v3 foundation would be advantageous
- Global 1 Support or development experience desirable
- Knowledge of banking and finance sector desirable
Required technologiesThe candidate must have experience in Unix/Solaris but we are also ideally looking for one or more of the following:
- MQ, Autosys, SQL, Ctrl-M, Korn Shell Scripting, Java
About Rule Financial Rule Financial is a specialist business and IT consultancy, employing over 300 people in its London, New York, Barcelona and Poland offices. Rule Financial offers a range of services to the wholesale financial services community.
Our offerings cover Strategic Architecture reviews (Business and Technical), Change Management, bespoke IT development, Software Testing, Information Management and Application Support. Our client engagements cover many different areas from front through to middle and back office. We have specialist practices in Risk Management, Securities Finance, Prime Services, and Mobile Financial Solutions.