Application Support Engineer recruitment
Leading Fixed Income ECN is currently seeking an Application Support Engineer to join their team in NY.
The successful candidate will support Electronic trading systems with responsibility for handling problems and queries regarding the functions of the application, as well as upgrading the system from integration and QA through to user acceptance and production.
Responsibilities:
- Deploy and support complex in-house 3rd party applications
- Proactively manage business critical real-time trading systems in order to identify issues and potential problem areas
- Interact with, coordinate and oversee various internal IT support functions - Development, Quality Assurance, Operations and external 3rd party vendors to troubleshoot and resolve problems
- Actively identify incidents and as necessary manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution
- Ensure compliance with departmental policies (i.e. change management, IT security standards, release management, incident management)
- Work with all parties to provide services to agreed SLAs.
- Work through Annual Disaster Recovery testing and BCP planning
Qualifications:
- Strong experience and a good working knowledge of real time trading systems
- In-depth knowledge of Inter-dealer brokerage trading
- Excellent problem solving, planning and analytical skills.
- Extensive experience of managing client queries and problems
- Strong communications skills with a demonstrable ability to interact and influence at all levels within the organization as well as with clients
- Excellent documentation skills
- Excellent knowledge of the Microsoft Windows Server and Workstation (Windows Server 2000/2003 preferably)
- Knowledge of working in a Citrix Environment
- Strong scripting skills. (PERL, etc)
- Experience of RDBMS methodology and SQL scripting
- Understanding of MS SQL Server
- Demonstrable experience of managing, owning and delivering high quality projects to objectives and within time scales
- Good working knowledge of application integration and testing
- Java
- Visual C++ debugging skills
- SQL DB Administration/DB Performance experience
Desireable Skills:
- Knowledge and experience of database interrogation manipulation. A technical background, with a good understanding of a range of enterprise technologies, networking hardware infrastructure
- Enterprise Technology - HP Open View , HP Service Desk or any other Ticketing tool
- PERL
- IIS Web Services
- Knowledge of .NET, C, C++ and VB technologies is desirable
December 6, 2011
• Tags: Application Support Engineer recruitment, Capital Markets careers in the USA • Posted in: Financial