Application Support Manager – Charles River recruitment
Our client, a newly created in house Asset Management Business is looking for a Prince 2 / ITIL Qualified Application Support Manager to undertake the management of 3rd party suppliers, incident and problem management, task management, fault / root cause analysis and resolution. All applicants will need a comprehensive understanding of Charles River (OMS, EMS and workbench) and SQL. Additionally you will have strong experience of leading change and/or project delivery within a leading edge IT systems environment.
Within this exciting role you will be responsible for creating service and operating level agreements between customers, applications support teams and 3rd party suppliers and manage the acceptance of business change projects into the supported production environment. Additionally, you will undertake line management for a team and keep senior management informed with accurate and timely management information as requested.
Overall, we are looking for an experienced applications support professional with a detailed knowledge of investment management environment and a fully fledged understanding of the Business Analysis /Project Delivery / System Support Lifecycle. Proven experience of managing relationships with 3rd parties is essential for this role.
In order to apply please send you’re CV to simon.childs@parkwell.co.uk and call me on 0207 648 4915... Now!