Application Support Specialist, Permanent, Trading, Zug, Switzerland recruitment

Primarily the role offers a very challenging position for Business System Specialists, allowing you to work with cutting-edge technology and requiring a deep understanding of complex and highly integrated business applications environments.

In this role you will be in contact with the helpdesk or directly with the user in order to provide expert advice in error resolution. You are furthermore keen to reveal typical error patterns and follow up with the development- and engineering team or the software vendor if needed.

The position further offers the following core responsibilities:

• Plan, measure, analyse and report on performance indicators

• Provide technical and methodological expertise to other support staff

• Process change requests with power users, business analysts, engineers, developers or vendors

• Maintain or write documentation

• Participate in projects or Business Process Optimization

In order to be considered for this role you will possess the following skills and attributes:

• Higher education (BSc.) in the area of computer science or IT apprenticeship

• Minimum 3 years experience in a similar position

• Oracle or Microsoft SQL Fundamentals certification

• ITIL Service Management Foundation certification

• Fluent English and German

• Knowledge of Unix and HP Project Portfolio Management Center is an advantage

Do you feel that this might be the next steppingstone in your career? If you possess the above skills and attributes and are interested in this challenge, then we look forward to hearing from you.

The Swisslinx Group provides bespoke recruitment solutions for technology, financial and executive positions in Switzerland, the Middle East and South East Asia. With more than twenty years experience our business relationships are driven by integrity, trust and discretion.

For further information and additional opportunities please visit our website: www.swisslinx.com

Swisslinx AG
Ms. Maja Stünzi
Löwenstrasse 29
8001 Zürich
+41582681000

maja.stuenzi@swisslinx.com

© Copyright Swisslinx AG 2012