Applications Support / Production Support, Finance IT recruitment
The Company
Senior Systems Support Analyst / Applications Support / Production Support, Finance IT - Investment Bank - City of London - £55,000-£70,000/Annum
Robert Half Technology are working with this rapidly expanding, dynamic global investment bank to find an Application Support professional with knowledge of Finance IT. This new role reports into the Global Head of Finance IT Support - London, with responsibilities across a highly complex environment comprising over 15 applications, global coverage. Key responsibilities are to provide application support development tasks within the financial services space, focused on General Ledger, Back-Office, Regulatory, Treasury Group Reporting, Data Warehouse, Business Intelligence (BI) tools
The Role
The role is based within the London IT Department - the central hub for the firm with a team of almost 20 professional, is part of the Global Finance IT team. The primary purpose of this role is to provide application support tasks for systems within the Finance IT team's remit, involving development, testing, delivering quality solutions to meet end user requirements. As part of the team individually the successful Senior Systems Support Analyst / Applications Support / Production Support applicant will be expected to carry out detailed investigation, analysis, design, development, testing, documentation required to resolve incidents implement enhancements for new products in supported applications. In addition the organisation anticipate a significant portfolio of projects over the next 12 months beyond as they work to aggressively expand internationally, decommission heavily embedded mission critical systems, migrate existing systems. The current environment comprises some 15 applications in London, with dual instances in other geographical locations. The Finance IT team have a clear remit to industrialise streamline the existing estate whilst maintaining operational excellence for the business. They are also continually driving through new products initiatives that impact on the BAU operations. This role will be focused on Data Warehouse (Microsoft SQL / SSIS), Business Intelligence (SAP) tools, bespoke reporting financial applications. There will be involvement with other data flows including Calypso, MIDASPlus, FRSGlobal RegPro, SECAM+ systems.
The principal accountabilities would include proactively addressing issues likely to disrupt application services. The Application / Production Support Analyst will be highly familiar with Data Warehouse Business Intelligence development and support tasks within Finance IT, be able from the application perspective, to support testing cycles for the business. They should be comfortable working closely with Business Analysts Project Management to understand business requirements translate these into technical solutions. This role will require the ability to design build cross-system reconciliation reports; to provide analysis of data / reporting flows from source systems (front, front-to-back) and interface/feeds to Data Warehouse Regulatory/MIS reporting applications; to be accustomed to investigating resolving technical issues concerning new system configurations required for new investment banking products. This hire will provide a high level of 2nd line support maintain existing systems by researching trouble-shooting any issues/problems. The should have enough technical knowledge to participate assist in data model design processes; be able to provide deployment/release of new code versions working closely with release management; be experienced in creating complete, well written technical documentation as well as the review / feedback on project plans, development, test specifications.
The successful Senior Systems Support Analyst / Applications Support / Production Support professional should have a strong technical profile. At a minimum they will have strong T-SQL skills experience in writing stored procedures database functions. Ideally they will have an understanding of investment banking requirements / processes - though retail banking would be sufficient so long as the understanding of core banking was strong. They will be able to demonstrable the ability to communicate requirements effectively, have 5 years employment with Finance IT or equivalent experience. Experience of working across a number of systems and technical platforms with strong data analysis skills would be an advantage; as would SSIS (SQL Server integration services), experience with creation of SSIS packages (control flow, tasks, containers, expressions, error handling, deployment) SSAS (SQL server analytical services), creation of fact and dimension tables, creating and deploying cubes, performance tuning. Any experience of FRSGlobal RegPro, SECAM+, Calypso and MIDASPlus systems would be highly advantageous.
Salary Benefits
£55,000-£70,000/Annum + Excellent Bonus Benefits.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.