Applications Technical Support Specialist Job in Newtown 18940, Pennsylvania Us
BioClinica is currently seeking to fill the position of Applications Technical Support Specialist, in the IT Clinical Trial Support division.
BioClinica is the world's largest, independent provider of medical imaging management for clinical trials. We are conveniently located in Newtown,PA just minutes from Philadelphia.
Applications Technical Support staff are responsible for preparing for in-house and/or remote BioRead and Mock Read operations by performing installation and quality review of validated BioRead application, working with clinical support staff to test the functionality of each BioRead application, setting up equipment to run applications, and verifying all equipment is functioning properly. Technical support staff also provides technical support during BioRead reads by troubleshooting and resolving any technical issues, serving as applications expert and support, and communicating and maintaining regulatory compliance with respect to technical issues (ie. logging off, lock downs, etc.)
Qualified candidates will possess a bachelor's degree in computer science and experience working and supporting computer software. 2+ yrs experience in a comparable position working with clinical trials and/or within a pharmaceutical environment is preferred. Experience working with computer software including Word, Excel and Access preferred. Working knowledge of the drug development process including knowledge of FDA requirements for GxPs and 21 CFR Part 11 preferred. Proven ability in troubleshooting required. Linux experience preferred.
Employees of BioClinica enjoy a competitive compensation and benefits package include medical, dental Rx from date of hire; company sponsored life, LTD, STD, ADD; flex spending accounts, tuition reimbursement, 401K, and a generous vacation policy.