Apprentice In Shop Technician Job in Sikeston 63801, Missouri US
POSITION SUMMARY:
Diagnose and accurately repair engines and equipment as assigned, in accordance with published service directives.
ESSENTIAL FUNCTIONS:
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Perform Service and Repairs
-Respond to customers courteously and professionally.
-Involve the Service Manager to assist in answering customer?s questions when necessary.
-Coordinate with Service Manager to correct customer demands or complaints in a timely and responsive manner.
-Achieve and maintain technical competency and currency
-Advise Service Manager of required parts.
-Perform professional quality shop or field service repairs consistent with company standards.
-Maintain a safe work area by keeping it clean and orderly.
-Maintain adequate personal tooling to perform assigned tasks.
Documentation
-Write detailed descriptions of all repair operations completed on repair order hard copies and job tickets. Write legibly. Must be understood by associates processing the repair order.
-Enter time in BMS each time work is started and stopped on a specific repair.
Company Representation
-Continually strive to achieve the highest level of credibility and integrity with dealers, customers, and fellow employees.
-Correspondence on the company?s behalf should be consistent with sound business practices and should never jeopardize or compromise the company?s position.
-Confidential information should not be distributed outside the department without management?s approval.
-Maintain proper dress code and appearance, consistent with surroundings and customer acceptance.
-Develop high levels of inter-departmental support, being sensitive to the needs of other departments within the company.
General
-Consider this position as primary employment and hold no other jobs with our competitors, customers, or suppliers.
-Continually strive to reduce company operating costs by eliminating waste.
-Follow all safety procedures and report all accidents.
-Adhere to all company and departmental personnel policies and procedures.
POSITION QUALIFICATIONS
Competency Statement(s)
?Accountability - Ability to accept responsibility and account for his/her actions.
?Accuracy - Ability to perform work accurately and thoroughly.
?Analytical Skills - Ability to use thinking and reasoning to solve a problem.
?Customer Oriented - Ability to take care of the customers? needs while following company procedures.
?Detail Oriented - Ability to pay attention to the minute details of a project or task.
?Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
?Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
?Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
?Reliability - The trait of being dependable and trustworthy.
?Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Education:
High School Graduate or General Education Degree (GED)
Experience:
One of the following: two years technical training and two years experience, or three year apprenticeship, or four to five years of hands-on experience.
Other Physical Requirements
Ability to wear Personal Protective Equipment (PPE) (Protective Glasses, Protective Gloves, Protective Footwear)
Work Environment
Mechanic shop environment.
**The Company has reviewed this job description to ensure that essential functions and basic duties have been included.
It is intended to provide guidelines for job expectations and the employee's ability to perform the position described.
It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.
Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document
does not represent a contract of employment, and the Company reserves the right to change this job description
and/or assign tasks for the employee to perform, as the Company may deem appropriate.
CMSL is an EEO M/F/V/D employer.
Requirements: