AR Collectiions Specialist Job in Long Beach 90815, California Us

JOB SUMMARY:

Part-Time job working 25-29 hours a week preparing monthly accounts receivable reporting package, including analyses of days sales outstanding and bad debt reserves.

  

ESSENTIAL JOB FUNCTIONS:

·         Interface with customer service, sales organizations and senior level management in communicating and resolving issues.

·         Analyze customer accounts at the time of application for any skipped or partial payments, or customer errors. Contact customers immediately to resolve any remittance discrepancies.

·         Accounts Receivable analysis and reporting.

·         Generate AR aging reports and identify critical issues.

·         Enter and maintain description codes for customer deductions and discrepancies to facilitate AR analysis and follow-up.

·         Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve.

·         Document results of contacts. Track and follow-up on customer commitments.

·         Handle customer receivable inquiries.

·         Flag and communicate any invoicing or credit memo errors identified when applying remittances.

·          Review customer balances as directed by supervisor to identify past due accounts

·         Analyze deductions and credits in customer accounts, identifying items to net, items to follow-up with customer, and items requiring potential write-off

·         Escalate unresolved issues, tracking to final resolution.

·         Interface with customer to obtain documentation. Analyze and ensure appropriately authorized and may perform other duties as needed.