AR Retail Collector
AR Retail Collector
Location: Altham
Micro-P is one of the leading B2B and retail distributors in the UK and a wholly owned subsidiary of parent company DCC PLC, Ireland's 6th largest company
After 31 years of profitability Micro-P continues to outperform the market, doubling its business in the last 4 years and achieving revenues in excess of £850m in FY2012. This includes Advent Data, a consumables distributor, Sharptext, Ireland's largest distributor and Micro P Security, SonicWALL's largest European distributor, which combined make up the Micro-P group of companies.
Recent prestigious industry accolades including PC Retail Specialist Distributor 2011, Mobile Accessories Distributor 2011, Storage Award Finalist 2011, CRN Systems Distributor 2010 and Microscope Aces Hardware Distributor 2010 are testament to its on-going commitment to service and excellence and Mobile Hardware Distributor of the year 2012.
Micro-P represents over 350 manufacturers in the UK alone spanning 20,000 products across computing and accessories, print, consumer electronics, networking, servers and solutions, communications and mobile and AV solutions. World class partner brands include Acer, Huawei, Samsung, Sony, Toshiba, Nokia, Western Digital, SonicWall and Netgear.
By promoting and selling into its established base of 8,000 resellers we continue to champion new markets, drive channel penetration and product innovation and deliver bespoke end-to-end solutions. Micro-P's extensive stock holding, flexible credit terms and value add approach to business gives Micro-P and its customer base a strong platform from which to grow.
Micro-P's market-leading approach teamed with a state-of-the-art distribution centre, next day delivery and a host of managed services, including end-user fulfilment, assures the highest levels of customer service and satisfaction at all times.
Micro-P's main sites are in Accrington, Basingstoke, Stoke (Micro P Security), Elland (Advent Data), Dublin (Sharptext) and in Holland Go Connect.
Job Purpose:
To proactively collect and effectively resolve queries and outstanding debts to the enable smooth running and maintenance of Ledgers.
Key Responsibilities
· Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results while promoting customer goodwill
· To make contact with customers regarding all unpaid items following up communications frequently
· To maintain accurate and up to date customer details and account records
· To monitor daily all computer output and incoming correspondence, ensuring that customer queries are resolved promptly and accurately
· To develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, sales and customer services personnel and, where necessary, to make visits to resolve problems and promote co-operation
· To maintain efficient, responsive customer focused links with order handling operations to monitor debt accumulation on accounts requiring constant view
Skills and Experience
· Drive and enthusiasm
· Excellent communication skills
· Excellent relationship building skill
· Commercial awareness
· Self motivated and responsible
· Positive attitude
· Excellent attention to detail
· Competent user of Microsoft Office products
· Highly numerate/ literate
Measurement
· Cash collection targets
· Debtor days target
· Unallocated cash targets
· Attendance
For more information and to apply please visit www.micro-pcareers.com
No Agencies Please
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