Assistant Branch Manager Job in Mather 95655, California US
Assistant Branch Manager
Mather, Ca 95655
Hertz is the largest worldwide airport general use car rental brand operating from more than 8,500 locations in approximately 145 countries
worldwide. Hertz is the number one airport car rental brand in the U.S. and at 94 major airports in Europe, operating both corporate and licensee locations in cities and airports in North America, Europe, Latin America, Asia, Australia and New Zealand. Hertz On Demand car sharing operates in the U.S., Canada and Europe. In addition, Hertz operates one of the world’s largest equipment rental businesses, Hertz Equipment Rental Corporation, offering a diverse line of rental equipment, including tools and supplies, and new and used equipment for sale from approximately 320 branches in the United States, Canada, China, France, Italy, Spain and Saudi Arabia. The company also operates the Advantage car rental brand at more than 65 airports in the U.S. owns Donlen Corporation, based in Northbrook, Illinois, which is a leader in fleet leasing and management services.
The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.
• Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc)
• Maintain positive and professional rapport with current accounts and support relationships with new accounts
• Follow up DAILY on goals and objectives for each employee - prepare Manger Trainees for HMI written test and Manager Assistants for oral test
• Assist in generating new business by making sales calls
• Assist in fulfilling financial goals created for office
• Communicate consistently and frequently with branch manager
• Maintaining branch cleanliness
• Assist in maintaining service quality standards Hertz is known for
• Follow Hertz policies and procedures on a daily basis
• Perform phone skill coaching so as to achieve branch phone shop scores of at least 70%
Educational Background:
- College degree preferred
Professional Experience:
- 1-2 years solid customer service experience in a related industry
- Prior management experience in sales and customer service
- A driving record in good standing and valid U.S. drivers license
Skills:
- Ability to work effectively in a fast paced environment
- Excellent written and spoken communication
- Ability to multi-task and contribute to a fast pace environment;
- Line management, and previous sales experience is a plus;
- Must have a valid drivers license and excellent driving record
- Ability to drive multiple types of vehicles (automatic)
- Ability to project a professional appearance
- Ability to read and understand driving directions and maps
- Ability to engage in verbal interaction with customers
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EOE M/F/D/V
Learn more about Hertz by visiting www.hertz.com
Hertz is an Equal Opportunity Employer.