Assistant Branch Manager Job in Odessa, Texas US
Assistant Branch Manager
As a part of JPMorgan Chase, a leading global financial services firm, Chase has over 5100 branches where our Assistant Branch Managers -Operations (ABM-Ops) will focus on operations and be responsible for operational controls, processes, and audits of the branch. ABM-Ops, will be responsible for all aspects of operations; including ensuring satisfactory audit ratings; managing critical operational metrics to minimize risks and losses; maintaining high standards for cash control, monetary transaction, security, and account opening activities; ensuring the entire branch staff is trained and follows policies and procedures; and operating within the guidelines of Chase's Code of Conduct. The ABM-Ops directly supervises and coaches Tellers/Lead Tellers to accurately handle paying and receiving transactions and to provide great customer service. To ensure that we are meeting the needs of the customers, you will also schedule the Teller staff based on customer traffic and branch hours and assist with Teller transactions during peak volume periods. Additionally, the ABM-Ops coaches the Tellers to make safe and simple referrals to bankers. Additionally, the ABM-Ops supports the Branch Manager (BM) in the general management of the branch, and regularly communicates branch performance with Tellers and other branch staff. You will work with the BM in hiring and staffing for all Teller roles.