Assistant Branch Manager Santa Rosa CA Job in Santa Rosa, California US

Reference Code: 12003639
Location: Santa Rosa, CA, USA
Education Level: High School Diploma/GED
Description
Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of customer banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every customer.

Position Summary:
The Assistant Branch Manager partners closely with the Branch Manager to achieve overall sales and service goals by maximizing sales referrals, overseeing daily operations and ensuring the delivery of excellent client service; supporting sales plans that are aligned with overall business targets and priorities to achieve goals, developing and executing action plans to prove operational controls, and mitigating controllable losses while maximizing Customer Advocacy, monitoring and adhering to operational controls, including legal, corporate, and regulatory policies and procedures to ensure the safety and security of customers and bank assets.

• Bachelor's degree preferred
• Three or more years of operations experience; banking experience preferred
• Demonstrated ability to lead, motivate, and influence others
• Effective time management
• Ability to exercise good judgment
• Ability to prioritize multiple demands
• Client service orientation
• Strong problem solving skills
• Detail oriented

This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.